This is a custom product and is non-refundable. Chain is sold separate and production takes roughly 3 weeks to complete. Font will be the same one used in photos. Renderings give us a rough idea on how to size and design each name.
NYC Luxury accepts multiple forms of payment. We accept all major credit cards and crypto with BitPay. We offer several long term payments options with Layaway and financing with Affirm. We know how valuable your time is, we accept Apple Pay as well!
Layaway: We offer layaway on all products! You are able to check out with layaway by calling us or speaking to us via live chat! All we need is a downpayment of 10% to get started and ask that all layaway plans be closed out within 90 days or your order may be subject to interest charges.
Financing: We offer financing with Affirm. With affirm, you have two check out options. You can either proceed to check out on the website and when you get to payment options, select “Checkout With Affirm”. If you're already an Affirm user, you can get a virtual card and enter the card details manually at check out as if you were using a normal credit card. Affirm will create its own payment plan and interest rate for you. This is based on your creditworthiness and credit score
BitPay: Are you a Crypto Whale? NYC Luxury accepts crypto as a form of payment. Add your item to the cart and once you get to the payment page in check out, select check out with Bitpay. You will be redirected to Bitpay. Here you will have to create an account if you're a new user or log in with your existing account. Follow the next steps from BitPay.
If you have any questions, feel free to contact us on our live chat or call (833) 434-1993
For in stock items and ordered before 4PM Monday- Friday your order will be processed within 1 business day and have 2-day standard shipping. Every order is insured and will require a signature at delivery.
If you are not happy with your purchase we will issue a refund so long as the item is not customized, in its original condition, and all original tags remain attached to the piece. Upon delivery there is a 14 day window to return the item. You will receive an insured shipping return label upon request. Email email@example.com with any questions with the the word RETURNS as well as the order number in the subject line.